How to get your product repaired
Besides service information, you can also register your product for repair here and then track its repair status.Repair Service
Professional Dictation Systems
You have a query for a device you have purchased from an authorised Partner of Olympus Professional Dictation Systems? Then speak directly to the experts.
Customer Service for repair-related questions and support.
Toll-free number*: 00800 - 67 10 84 00
(Available Mon – Thu, 9 am to 6 pm, Fri 9 am to 3:30 pm CET)
The following customer service information applies to all other audio products.
Select a topic:
- I have a question about an Olympus audio product.
- My Olympus product is malfunctioning, what can I do?
- How can I have my product serviced?
- What is covered by the 24-month warranty?
- My Olympus warranty has expired. Can I still send my product in to be serviced?
I have a question about an Olympus audio product.
Just send an e-mail to the Olympus Technical Support or call our team of experts. We will be pleased to help you.
Click here for more details.
My Olympus product is malfunctioning, what can I do?
How can I have my product serviced?
Keep your purchase and waranty card in a safe place. Warranty work cannot be carried out without this.
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What is covered by the 24-month warranty?
Please refer to our warranty regulations . This warranty does not cover misuse, accident, neglect or fair wear and tear. Your statutory rights are unaffected.
My Olympus warranty has expired. Can I still send my product in to be serviced?
Of course you can. Please follow the instructions above. We will provide you with a cost estimate for the repair by mail, e-mail or fax. Please confirm your repair order likewise.
* All 00800-calls are free of charge.
Valable uniquement pour l'Autriche, Belgique, Danemark, Finlande, France, Allemagne, Luxembourg, Pays-Bas, Norvège, Portugal, Pologne, Espagne, Suède, Suisse, Royaume-Uni et Russie.
Some phone service providers do not permit access to 00800 numbers or require an additional prefix. Charges may apply here. Please contact your service provider directly for more details.