Service and Repairs

Olympus provides a dedicated service concept for different types of equipment. The portfolio supports customers with solutions for all situations in their working environment. You’ll find an overview of the offered service options on the INFOCUS Service Contracts website.

How can I schedule a service technician appointment respectively how do I initiate repair service?

You want to schedule a service technician appointment? Please send us your request via one of our contact forms and use “Service and Repairs” as subject.

If you prefer a personal call, you can also contact our callback service given below. Our customer service department will then contact you for an appointment.

About you

Your message

By submitting this webform you agree to receiving marketing communication, as outlined in our Declaration of Consent. You can withdraw your consent at any time, for example, by clicking the link in a marketing email. Please see our Privacy Notice for more information.
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You have questions regarding your repair cost estimate or regarding your invoice? Please send us your request via one of our contact forms and use “Service and Repairs” as subject.

If you prefer a personal call, you can also call our callback service given below. Our customer service department will then contact you.

About you

Your message

By submitting this webform you agree to receiving marketing communication, as outlined in our Declaration of Consent. You can withdraw your consent at any time, for example, by clicking the link in a marketing email. Please see our Privacy Notice for more information.
* Indicates a required field

You want to know the current status of your repair? Please send us your request via one of our contact forms and use “Service and Repairs” as subject.

If you prefer a personal call, you can also call our callback service given below. Our customer service department will then contact you.

About you

Your message

By submitting this webform you agree to receiving marketing communication, as outlined in our Declaration of Consent. You can withdraw your consent at any time, for example, by clicking the link in a marketing email. Please see our Privacy Notice for more information.
* Indicates a required field

You want to order a loaner? Please send us your request via one of our contact forms and use “Service and Repairs” as subject.

If you prefer a personal call, you can also call our callback service given below. Our customer service department will then contact you.

About you

Your message

By submitting this webform you agree to receiving marketing communication, as outlined in our Declaration of Consent. You can withdraw your consent at any time, for example, by clicking the link in a marketing email. Please see our Privacy Notice for more information.
* Indicates a required field

You want to get support on spare parts? Please send us your request via one of our contact forms and use “Service and Repairs” as subject.

If you prefer a personal call, you can also call our callback service given below. Our customer service department will then contact you.

About you

Your message

By submitting this webform you agree to receiving marketing communication, as outlined in our Declaration of Consent. You can withdraw your consent at any time, for example, by clicking the link in a marketing email. Please see our Privacy Notice for more information.
* Indicates a required field

You want to get the general terms and conditions for Olympus service?

Please send us your request via one of our contact forms and use “Service and Repairs” as subject.

Our customer service department will then contact you and send you the requested information.

About you

Your message

By submitting this webform you agree to receiving marketing communication, as outlined in our Declaration of Consent. You can withdraw your consent at any time, for example, by clicking the link in a marketing email. Please see our Privacy Notice for more information.
* Indicates a required field

Frequently Asked Questions

Product Information

Get advanced information for our current product portfolio

Ordering and Returns

Product support in ordering and returning of Olympus medical products

Service and Repair

Professional service to secure your investment

Technical Support

Scheduling a service technician appointment or ordering spare parts

Training Programs

Medical Expert Training – contributing to quality and efficiency in daily work

Service Announcement

Access to essential customer-related product information